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Latest page update: made by
Anonymous
, Jul 20 2009, 10:32 PM EDT
(about this update
About This Update
Added additional site page links.
- anonymous
22 words added 1 widget added 1 widget deleted view changes - complete history) |
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Keyword tags:
cigar
cigar aficionado
cigar boxes
cigar humidors
cigar lighter
cigarfox
cigars
cohiba cigars
davidoff cigars
gurkha cigars
zippo lighters
(edit keyword tags)
More Info: links to this page
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| Started By | Thread Subject | Replies | Last Post | ||
|---|---|---|---|---|---|
| tnickerson | Dissappointed with service response | 0 | Nov 12 2011, 11:32 AM EST by tnickerson | ||
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Thread started: Nov 12 2011, 11:32 AM EST
Watch
I recently made an order for over $200. My account was charged for the full amount of the order, however; I did not receive my cigar order. That was the bad part of my story, the worse and most dissapointing part of my story is the service or lack there of I received in trying to get my order delivered. After mulitiple discussions and voice mails with a Cigar Fox representative by the name of Tom who only returned my phone calls to share with me that he had no information regarding my order. After my 3 week ordeal of no cigars, no service, no answers, I am dissapointed to say that your order must be dilligently monitored. Something in today's e-commerce environment that should be a given. I will not recommend doing business with Cigar Fox, hopefully Tom learns from this negative customer experience.
Sincerely, Tim Nickerson |
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